Posts Tagged ‘ALTC’

Innovative Education Online: Ideas for the future of learning & the Internet

Posted in reports, Writing on April 25th, 2011 by admin – Be the first to comment

In 2009 I ran a series of workshops as the first main component of my ALTC Fellowship to group brainstorm and analyse ideas about online learning and web 2.0 technologies.  During these workshops, so many good ideas were raised that I felt compelled to write up a report distilling the wisdom of more than 200 participants at 7 locations so that it might provide something of a guide for others.

At the same time, as I reflected on the workshops and what happened within them, I realised that they gave me an insight into the discourse of e-learning and Web 2.0 versions thereof in contemporary Australian higher education. Thus, I have also reported my responses to and analysis of those workshops. It’s one reason why the report has taken a while to produce and finalise.

Finally, then, here is the report Innovative Education Online:  Ideas for the future of learning & the Internet

My thanks again to everyone who attended and helped organise these events.

 

Knowledge / network / learning

Posted in sites on April 24th, 2011 by admin – Be the first to comment

I have just completed my Australian Learning and Teaching Council Fellowship program, Learning in Networks of Knowledge. This 2-year program involved, in part, the development of an extensive resource for academics to use to assist in selecting Web 2.0 applications for use in their teaching practice.  The choice and use of these tools was underpinned by the possibility of now facilitating student learning within the knowledge networking paradigm.

The site is now fully operational, both fixed content and regular updates, at:

http://knowledgenetworklearning.net

In a simple image, here is what I am attempting to do in proposing a knowledge network learning approach:

knowledge network learning paradigm diagram

The origins of the knowledge network learning paradigm in a single glance

 

Something new: a “blogshop” on online learning + more online learning tools

Posted in Events, Summits and Workshops on November 23rd, 2010 by admin – Be the first to comment

Tomorrow I move out of my comfort zone in presenting on the uses of online learning in higher education. I am at the University of Newcastle and will, in the morning, give another version of my presentation on Web 2.0 tools for online learning at university (see http://slideshare.net/netcrit for all the slides from previous versions; also video at http://unsw.tv and search for “Matthew Allen”). This presentation will be fine: it has worked well before but is very didactic and controlled.

In the afternoon I am giving a “blogshop” which is my neologism for a workshop-involving-blogging. It involves co-present, computer-mediated interactions in which the users (aka labrats) will join and participate in a collaborative blog just for the period of the workshop. The blogshop is called ’5 Steps Towards new-fashioned online learning’ (at http://knl.posterous.com ).

Amongst other things, the blogshop is going to involve Todaysmeet back channelling, identity creation and management via Gmail (for Posterous and Slideshare) and exploring another ‘top 10′ Web 2.0 tools. I’ve already been extolling the virtues of Posterous, Slinkset, Mind42 and others. Now we are going to start exploring:

  • Chartle (Chartle.net tears down the complexity of online visualizations – offers simplicity, ubiquity and interactivity instead)
  • Flexlists (With FLEXlists you can create simple databases of anything you want, with every field you need.You can share the list with others, invite them to edit the list or just keep it for yourself)
  • Groups (Roll your own social network)
  • Moreganize (Moreganize is a  multifaceted organisation tool. It is suited for both professional and private use and is especially convenient if a larger group of people needs to get organized!)
  • Planetaki (A planet is a place where you can read all the websites you like in a single page. You decide whether your planet is public or private.)
  • Qhub (Qhub is a platform you can use on your blog or website that allows your audience to ask questions and get real answers, it doesn’t just help answer questions it allows a genuine community to develop around your site.)
  • Scribblar (Simple, effective online collaboration Multi-user whiteboard, live audio, image collaboration, text-chat and more)
  • Spaaze (Spaaze is a new visual way to organize pieces of information in a virtual infinite space. Your things, your way.)
  • Squareleaf (Squareleaf is a simple and intuitive virtual whiteboard, complete with all the sticky notes you’ll ever need. Unlike the real thing, our notes don’t fall off all of the time.)
  • Survs (Survs is a collaborative tool that enables you to create online surveys with simplicity and elegance.)
  • Voicethread (With VoiceThread, group conversations are collected and shared in one place from anywhere in the world. All with no software to install.)

(all quotes from the websites concerned)

Posterous rocks. I am now too wedded to the flexibility and power of WordPress to change my main blog, but I think Posterous really has a great ease-of-use factor that, if you want simplicity, recommends it.

The substantive point is this:

developing people’s ability to engage in innovative online learning design is not about the software per se: it is about their ability and attitude to work with the cognitive engineering available via the web to create interactive learning experiences (where interactive implies interactions between computers and humans, as well as humans themselves). Therefore the blogshop provides, I hope, an experiential learning activity: learning by doing, while thinking, and communicating about that experience.

Contact me if you want to repurpose, reuse or otherwise mashup the knowledge networked learning blogshop – it’s creative commons

Should you use a wiki for teaching (and which one?)

Posted in Ideas on June 2nd, 2010 by admin – 3 Comments

I recently answered an email from a colleague asking for advice about wikis, especially in the face of his university’s (inevitable) suspicion about anything that is not authorised, locked-down, served from the campus and generally (IMO) unusable for agile teaching and learning. I thought I would share an edited version of my views, since it neatly captures some of what I’ve been thinking about as part of my ALTC project on Web 2.0 and online learning.

Agile teaching: responding to needs and concerns in the learning design of students’ experiences, activities and tasks which takes account of current events, new technologies in ways that institutionalised curriculum design and enterprise technology practices can’t cope with because they are too structured, clumsy and slow-moving. Agile teaching implies agility of mind as well as design and technology – it’s being playful, picking up and putting down, making limited and short-term commitments to particular ways of teaching and content, on the basis that it’s more fun, more engaging and ultimately more realistic as an educator and thinker to be moving forward, not circling the bureaucratic wagons

 


Yes, we use wikis in our teaching, in two ways. First, some of the students naturally set up wikis to work on collaborative projects or similar without us telling them to – we leave that up to them! They also use other technologies, such as Ning and similar networking sites/services and, of course, simpler forms of communication and collaboration. Wikis perhaps are suited only to some kinds of people for this task?

Second, we run a unit of study in which students are required to author their first assignment in a wiki – but not collaboratively (they look at others, but don’t edit). Then, their second main assignment – a group report – must be online and while we provided an alternative publishing space (openzine.com) they didn’t like it and so all, I think, ended up using a wiki. This year (semester 2) we will require them to use a wiki. Elaine Tay and I have written a paper about this unit and how we use wikis – currently about ready for submission for publication. Briefly, we concluded, it’s not the wiki itself, but the social affordances of groupwork that are the most important learning design consideration: wikis are too open a technology to really constrain or require a form of collaboration unless you create the social context for it. Note that an unexpected outcome was that students benefited from seeing each other’s individual work and, as far as we can tell, there was no great worry about it. Some ideas about this were presented to the Teaching Learning Forum in Perth this year.

I should add – we also used to use a wiki as the place where students doing a whole-of-group collaborative project on virtual communities would create and publish their material. We used a wiki like this in the mid-2000s and it has been a great success though, recently, as numbers have grown (that unit now has 100+ students online), it has not worked as well and we’ve changed our thinking (see below re the online conference). What we loved about this wiki environment is the way it challenged the students to imagine the form and structure of the collaborative presentation, not just the content. It enabled task division – some people did more design work, others more content work. It also promoted a sense of student ownership – what made this task authentic was the students’ own taking of responsibility in the snowfield of the blank wiki!

So, in short, you can and in some cases should use wikis in teaching. I think the most important affordances of wikis are as follows.

  • The fact that the process of creating and editing wiki pages is relatively simple, and yet produces a shared resource, makes this software a very powerful tool for managing knowledge work within a group whose abilities and knowledge of the content of the site varies as much as their technical skill.
  • Wikis permit (and even promote) collaborative individualism. Traditional cooperative publishing activities tend to require a lot of discussion of what to change and how to do it, before you actually make changes, create content etc. Wikis allow individuals to jump in and work relatively safely and the collaboration – the forming of the group happens in the process of editing and developing the content.
  • Plus, at a very simple level, a wiki rapidly allows us to get material online, shared, reading and writing and thinking about audiences – whether all the other students or (preferably) a real audience of web users

If you look at http://www.wikimatrix.org/ you will see a listing of 100s of wiki engines and sites. Some would need to be installed and run from a server (think mediawiki for example), others are hosted (like pbwiki). I’ve not looked at a lot of them in detail recently but have been using http://wikidot.com – this is free, but with ads and some restrictions. It’s cheap to buy a license however. Personally I like it, but my colleagues think I am nuts! They tend to go with pbwiki, now available via http://pbworks.com/ but the cost is an issue. Just had a quick play with wikimatrix and I suspect you will find better free solutions. The key reason to pay money is to get finegrain control over access / publicness etc and/or lose the adverts. I doubt size is an issue that would make you pay money.

A recent interesting development which might work for a small group (since I am unsure how stable it is) would be http://www.springnote.com. The beauty of springnote is that it wraps up a wiki approach in a metaphor (the notebook) and some visual clues. It’s primarily aimed at private (eg not publicly accessible) work by individuals OR groups Or both in the same space. But it can be exported to a public site. I’d caution against using it with more than 10-20 students at first, and you should download / backup regularly. I discussed Springnote recently at the University of NSW:

Part of the problem with wikis is that they are highly unstructured and can be challenging to manage in terms of access / revision etc. You might be interested in http://networkconference.netstudies.org which we just ran. It was a 3-week online conference, students submitting 2000 word papers in 1 of 4 streams (after major assistance with improving the papers). Students then read papers, commented and replied to comments on their own papers. We used WordPress (a blogging engine but which actually is more like a content management system these days) installed on a server I pay for in the US. It worked absolutely fine – 85-90% of students have said they learned more this way than from normal study mode. Most students were external, but not all. The challenge, though, is to design the learning experience – this approach worked because it was a social event, culturally encoded and built into the assessment, teaching and feedback structure of the unit.

So, in short: wikis work. Choosing a wiki is a personal matter and thank goodness for wikimatrix! Making it work, however, remains an exercise in teaching – that often-forgotten aspect of ‘learning technologies’, ‘the student experience’ and so on. Teaching with a wiki involves careful assessment design, strong encouragement and endorsement of its use and, in the end, a realistic and believable purpose for it. Otherwise students will simply dismiss it as ‘technocrap’.

Modelling the Knowledge Networking Dynamics of the Contemporary Web

Posted in Ideas on April 24th, 2010 by admin – 1 Comment

Following my presentations on the ‘top 10′ web 2.0 applications for learning which exist in the real world of the Internet, I have started to develop a model of knowledge networking which allows us to understand how the contemporary web (a better description now that Web 2.0?) serves to enable knowledge networks, and how those networks might exist within the complex digital ecology of the Internet. These ideas are still under development.

In 2009, I argued that learning was a special case of knowledge work and, that as all knowledge work becomes, or tends towards, being knowledge networking, so too learning changes in its character (regardless of whether students and teachers actively engage with such a change). In doing so, I claimed that knowledge work is best understood in quite simple terms (at least initially), as involving the classic input – process – output model which has dominated information sciences and systems research for many years. I don’t doubt that knowledge is far more complex than this model at first suggests (see Allen and Long, 2009). But, the complexity cannot be ‘explained’ by making the model appear more sophisticated, for the complexity comes from the social conditions within which knowledge work occurs. Therefore, superficially, we might as well continue to think in terms of knowledge work being done within the input-process-output circuit, and just remember that every output is an input (and vice versa) and processing is also continuous, influencing how information even comes to be considered as inputs and outputs.

To gain more understanding, however, and to emphasise the way that the Internet promotes distributed and collaborative knowledge work (why it is networking, not just working), I want to now model knowledge networking in the contemporary Internet in slightly different terms, though the relationship to input-process-output should be obvious. I identify four crucial elements which, collectively and interactively, generate the system of knowledge work conducted through and for the web; in doing so, I hope to provide a better way of thinking about the purpose and possible application to elearning of the entire system.

First, we can identify online behaviours and web services that work as information pumps: these pumps draw on the apparently infiinte (though actually limited) reservoirs of information within and around the web and then circulate the information with various degrees of filtering, flavouring, and transformation through many different channels and pipes. Note that information pumping involves both humans and computers. Some examples of the web services that might naturally appear as information pumps can be found at Newsmap, or at Evri; but do not think that it is the ‘sites’ alone that are the pumps. Delicious also serves as an information pump, distributing the work between its users and the systems maintaining the lists of tagged links. Pumps can either be sites that are visited (such as the innovative new instance of Cuil, Cpedia ; or they can be feeds (primarily RSS) from sites, gathered and analysed in various ways and presented to users (see RSS Voyage for an elegant version; and many different variations thereof.

Second, we can observe that many web services entice and require uses to engage in the manipulation, creation, re-expression or other forms of cognition using the service as a partner in these activities. Thus, the second element of knowledge networking online is the existence and use of cognition engines: these engines – fuelled in part by the information pumps – work with users to ‘do’ the knowledge work. There is an incredible variety of cognition engines, from complex and highly structured (Cohere for example), to deceptively open and simple (wikis would serve as these kinds of engines – a current personal favourite is Springnote, with its elegant notebook metaphor). Engines can involve innovative creative activity (making simple movies from text at xtranormal; the delights and frustrations of Prezi) or some traditional cognitive forms – the visualisations that can be made at Manyeyes for example, or mindmapping as at Bubbl.us. Cognition engines can promote reflection, too – like a personal current favourite Betterme

Cognition engines often contain significant affordances for collaboration: yet we can also see that many web services are specifically designed for the kinds of collaborative endeavour, which generates the third key element in the knowledge networking system: social environments. Ranging from loose social networking utilities (Ning), to detailed groupwork systems (Wiggio), but also including real-time interaction channels, such as the simple Tinychat conference room system or more sophisticated systems like Elluminate, these environments establish an array of spaces, mediated by technologies, within which people can act socially in knowledge work.

The fourth and final element discernable within the contemporary web as a knowledge work system is the publication outlet.

In conclusion, then, we can say that the knowledge networking dynamics of the web involve distributed, conjoint action by humans and computers through web services which serve as information pumps, cognition engines, social environments and publication outlets. But, to be clear, it is not the case that each web site we encounter online serves for just one of these dynamic elements. Indeed, most web services include a combination of features which means they serve as all four elements at once, whether closely coupled (as for example in facebook), or more loosely. That said, individual users, as they form and participate in networks of knowledge, traverse several sites, use many services, to carve out from the available opportunities their own particular kinds of knowledge networks. Let me finish by providing two examples: one that is contained largely within a single service; and one that spans several.

Diigo, a bookmarking, collaborative research and web annotation service, is a clear example of how one single website can host services and permit user behaviours that constitute an entire knowledge network. Diigo pumps information (both from the web and within its own system), with a significant degree of filtering and enrichment by users; in the work of organising, analysing and reframing information, it serves as a cognitive engine; yet, since many people are engaged in that task – often in well-defined and purposive groups – it is a social environment as well; finally, the results of this knowledge work can become public, so Diigo serves also as an outlet, with an audience, for publication.

Yet, knowledge work systems can span several services and sites as well. RSS feeds found and managed through Feedmil can push information into a cognition engine involving Listphile: the cognitive work here is to array and manage individual items within a pretermined list form; and, while listphile is itself a social environment, the collaborators using it choose Wiggio as the locus of many of their active collaborative endeavours. Finally, the list – while available in Listphile for public consumption – is pushed to the world as embedded code within a blogging-based website linked to Twitter, using Tumblr. Note that, in this example, the Tumblr site is itself also serving as a cognition engine at times; the listphile service involves collaboration, social action and a degree of publication, but that the specific knowledge network formed emphasises specific uses for these services within the model I am outlining.

Ultimately, the contemporary web demonstrates the fluidity and agility of the so-called Web 2.0 approach – data and human endeavour is no longer necessarily concentrated at specific places and times, in forms that are unique or limited in their re-usability. Within such a web, many forms and examples of knowledge networking, using countless varieties of applications, will occur. But, in general terms, I would argue that all knowledge networking involves the collective activation of the four distinct elements I outline – information pumps, cognition engines, social environments, and publication outlets. Higher education must learn to imagine and build its own knowledge networks that draw on this model, and on the many excellent services for knowledge work available on the web.

Do Moodle plugins mean a Web 2.0 approach is redundant?

Posted in Ideas on April 23rd, 2010 by admin – 5 Comments

One of the consistent themes that has emerged from my ‘roadshow’ of presenting the initial outcomes of my ALTC project on Web 2.0 applications is the need to think through the relationship of learning management systems and Web 2.0 applications, in their thousands, that are freely available. I once described LMS like Blackboard as dead (Teaching and Learning Forum, 2009 presentation) but which I now realise are just moving so slowly it can be hard to tell the difference. I mean by this that there is a lack of agility and responsiveness and innovation in such systems. Now, this view is probably true of Blackboard (despite the promises of change in its latest incarnation); but is it true of Moodle?

Moodle, of course, differs from Blackboard primarily in being an open-source development. Certainly, in its origins, Moodle was meant to embody better a student-centred constructivist approach to learning (side note: Martin Dougiamas was one of the people I worked with in the mid-1990s when first getting into online learning!). By now, however, my sense is that all learning management systems at least aspire to, or have some element of, this approach; we’ve also learned, in 15+ years of web-based online learning, that a constructivist approach probably comes from the teacher’s design of the study program and not the technology itself. So, in thinking about the speed and agility of an LMS, we probably need to focus more on the mode of production for Moodle, and not any inherent features if we are to see it as distinct from, and perhaps better than, Blackboard.

Open-source products are not, I think, better for being ‘free’ (for they are not; one still must support and host them even if they might be somewhat cheaper). No, they are better because, with distributed, local-needs based development and flexible architecture of plug-ins, open-source applications are flexible and adaptable, to a greater degree. They also, potentially, allow universities who use them to shape the product itself instead of fitting in with the architecture of the standard sofware. Thus, I am struck by how my approach to online learning and Web 2.0 (arguing for the complementary use of an LMS and independent sites and services for specific purposes) is challenged by the possibility that Moodle, plus the extent and array of plug-ins could provide the flexibility I seek.

However I remain confident that, while the plug-ins make Moodle a richer and more extensive application, the LMS remains a distinct, useful but complementary form of Internet use for learning. The key differences between the approach I and others am taking, in layering Web 2.0 services and sites into our teaching, and LMS-oriented development is that real-world tools and applications have:

  • publication possibilities: they are part of online communication, can have audiences and work within a paradigm of ‘quality for others’ to enhance motivation
  • real-world context: Web 2.0 services operate in the same environment as everyday and some professional knowledge work, thus increasing the likelihood of transferral of skills from learning to practice
  • ease of use: the complex a system gets, the harder it is to maintain and plug-ins don’t necessarily all have the same standards and flexibility that real-world systems do
  • suitability for blended learning: not all online learning requires an LMS – Web 2.0 approach designed for these situations.

Web 2.0 in your teaching (LINK presentation)

Posted in Presentations on April 12th, 2010 by admin – 11 Comments

Beginning today (April 12) at the University of Adelaide, I will be presenting a ‘show and tell’ on Using Web 2.0 in your teaching: ideas, applications and affordances for enhanced educational outcomes.

I am going to look in detail at the following applications:

These and more are summarised in the handout for this presentation.

Formal abstract
The presentation focuses heavily on the way that a wide array of Web 2.0 / social media applications can be used in higher education, whether in distance or on-campus learning. The presentation will demonstrate the ‘top 10’ innovative applications which exemplify the different ways in which Web 2.0 can make a difference for university learning. Designed to provide practical, usable ideas, the presentation emphasises how the technologies which might be chosen must be understood in terms of their relationship to the content, assessment, outcomes of learning, and the particular context provided by students and the subjects they are studying. The presentation will involve detailed visual display of various applications. It moves beyond general discussion of blogs, wikis and social networking into consideration of unusual and valuable online services and sites which are not well known to educators.

Thanks to Elaine Tay, Tama Leaver and all the people at the 14+ universities who have helped organise this; thanks to the generous support of the ALTC

Web 2.0 and learning at universities

Posted in Events, Summits and Workshops on November 23rd, 2009 by admin – Be the first to comment

Attending a workshop / roundtable as part of the “Web 2.0 Authoring Tools in Higher Education Learning and Teaching: New Directions for Assessment and Academic Integrity” Project (wiki here).

[Discovering the difficulty of jumpong between twitter and blogging: need to learn to use RSS feed from my twitter stream! Raises the question: how the hell can students and academics keep up with the opportunities when so much changes, so rapidly? It requires a remaking of the everyday business of knowledge work - eg do I read that article or learn RSSing twitter]

Summary of morning session

Several things emerge from this morning discussion which focused on seven broad groups of technologies (see website above):

  • further evidence of significant differences in how people understand the term Web 2.0, even while recognising its useful role to open debate and create interest in new approaches to teaching.

  • a degree of scepticism about ‘standards’ for judging student work – enthusiasm and interest in the publicness of assessment that is possible via the Internet, utilising the public audience as a way of assessment
  • competing and contrasting assumptions about the social nature of technology – environment or tool? Clear that ‘how’ we use technologies in learning is governed by these assumptions
  • one difference depending on what counts as Web 2.0 is the time it might take to ‘do’ or ‘use’ it: eg twitter vs vodcasting
  • if Web 2.0 is, to some extent, a move to collaboration, how does this fit with the university’s requirement for individual certification?


Summary of afternoon session – principles, do’s and dont’s for web 2.0 assessment

Overall – the session was broken up into several sections (discussed in small groups) which then were combined at a plenary. The following is a brief summary of each sub-section. I would note that, at times, the groups obviously struggled to limit their discussions to the specific briefs given. I think this behaviuour demonstrates the complexity of assessment and learning as a systemic functional construct; it feels more, to me, like an experience whose design is quite personal / individual, and while it is enacted in stages, it is understood as a whole.

Designing assessment
4 principles for designing assessment:

  • Reflect on what Web 2.0 means to you as an educator
  • Triangulation and Iteration in design: outcomes AND tasks AND applications
  • Make assessment tasks pertinent to students (pertinent includes realism, authenticity, relevance, purpose)
  • From Feedback to “feed” – feedback is inherent to the assessment process, from students to students, from teachers to students, from students to teachers, throughout the task – continuous error correction

Conducting assessment
Relevance; choice of technology important; is the task something do-able outside of Web 2.0 – if so, why the complexity?; how to assess and grade relative performance? Engaging students in a conversation about why doing this. Weighting of the assessment grade = time and effort required of student. Web environment is more persistent, make for living tasks (relates to students’ sense of purpose); importance of ‘program’ (course / major / degree) approach which generates learning over several units and years. Don’t mandate Web 2.0 unless it actually makes a difference. Don’t confuse the task with the environment. Respecting students as individuals. Important to persevere with one’s innovation and change.

Marking assessment
Consider the relationship between the technology’s form and the assessment criteria; assess across a range of tasks [criteria? components of a task]; importance of audience (in various ways); establish standards for marking; for large cohorts – agreement of standards across all graders and students. prepare yourself and students. Links Web 2.0 to ability to detect plagiarism [hmm?]. Moderating easier with online systems. Peer review as a positive. Dangers in publicness of assessed work, especially in the future.

Reporting/Feedback
Importance of application developers to address the needs of learning online. Ethical standards. Individual and group feedback processes differ. Complications of meeting university requirements vs students requirements.

Quality assurance
[ran out of batteries for this one - that is apposite, eh?]

Reflections
Well, interesting. Very clearly, the phrase “web 2.0″ generates very different perspectives and emphases, to the point where it appears ‘collaboration’ and ‘co-construction’ of knowledge have come to dominate – largely from people’s experiences with blogging, collaborative environments, and wikis. Not clear with Web 2.0 actually the right term, yet. There remains, also, a sense that web 2.0 is a synonym for ‘another go at online learning’ either because it has failed to be adopted in areas prior to this time or because people are unaware of the significant impact of the Internet on learning throughout the 1990s. Difficult, sometimes, to generate broader perspectives because putative benefits, uses, and disadvantages etc are all – actually – specific to a system, or a particular use of system. Fundamentally, we see some new orthodoxies emerging around the term Web 2.0 and its application to learning – orthodoxies that owe more to the way Web 2.0 is positioned oppositionally to prior elearning and to the ‘failures’ in current practice without the Internet that it might solve.

Assessment: ideas from ALTC Forum

Posted in Conferences, Events on November 18th, 2009 by admin – Be the first to comment

Attended the ALTC Assessment Forum today; some very useful ideas on assessment from the invited speaker, Chris Rust, and from a panel featuring various ALTC project people (David Boud, Geoff Crisp and others). What follows are some notes and ideas…

(I also presented a poster at this event which can be found at http://netcrit.net/writing

Chris Rust’s views on assessment at university
Rust began by restating the dominant paradigm: learning is at the heart of the student experience, generally speaking. He asserted that, in the UK, assessment is an issue for concern of quality agencies and learning and teaching development bodies. The evidence comes from student surveys, quality audits, research. Feedback, in particular, stands out as a point of considerable frustration for students: survey evidence cited that indicates positive responses from students about teaching which contrast with their criticisms of the (lack of) effective feedback.

Reflects with “embarrassment” on his 1990s enthusiasm for explicitness – lured into the trap of thinking that, if only assessment could be made very clear and precise (e.g. highly detailed matrices of criteria for assessment and levels and so on), it would all be better. Rust reports on his work on assessment in the 1990s in Business: detailed instructions on assessment made staff and students happy and yet their learning didn’t improve. He reports a sudden moment of change: based on social constructivism, it became clear that just as one cannot transmit the ‘knowledge’ of the discipline being taught, so too one cannot transmit the ‘knowledge’ of what/how to assess.

Broadly speaking, what his presentation emphasises is that there needs to be active student engagement with the criteria by which work is assessed (between the ‘giving’ of the task by a teacher and its ‘doing’ by the student); and then active engagement with the feedback (which is itself based on the criteria). What do we mean by words like ‘active engagement’ (eg Rust’s ‘actively engage with criteria’)? The example provided, a workshop approach for first-year students to learn what criteria are and how assignments are graded, suggests that ‘active engagement’ means being and playing at the role of teacher. As Rust puts it “getting the students into the mindset of the marker” [which, incidentally, is analogous to thinking carefully of the audience for which one is working in any form of communication or media]. Students who do this task do better. “Clearly, there are many ways to get students involved as markers in the process of assessment”; examples listed include self-assessment; peer-feedback; peer-assessment; marking exercises.

What this experience tells us is that criteria involve tacit knowledge: tacit knowledge or, as the constructivists would say the generated meanings from social interaction, can never be made explicit. Indeed the more that one seeks ‘explicitness’, the more likely it is that key elements might be concealed.

Audience members then reported experiences and activities, confirming to some extent Rust’s contentions, though participants tended to note the challenges of time and also of motivating students to participate. Rust also recounted a story of students not caring very much about doing ‘well’; they simply sought to pass and thus efforts to use prior feedback or other collaboration to improve the final submission may not work since most students do not wish to put in effort beyond passing. Further discussion also considered the challenges of systematising innovative practices across a department: essentially to build and implement and sustain a shared culture.

Rust moved on to discuss feedback, reflecting on the failure of the current response to the students’ survey dissatisfaction with feedback (the current response is, largely, more and faster feedback). He cites Hattie (1987): feedback is the “most powerful single influence” on learning; cites other studies, as well. Rust argues against the idea that students are not motivated to get feedback; he asserts that students don’t care about our feedback to them because it is vague, unhelpful, not understandable. In other words, academics rapidly make students unmotivated to engage with feedback. Critical importance of the link between the grade and the feedback. Students get annoyed about the inconsistency of academic responses: different markers respond to, and emphasise, different things.

In response, citing Nicol (2009), Rust argues that the way forward is to make feedback dialogic; indeed ‘more and faster’ feedback in one direction – from academic to student – will make no difference. Subtlety- dialogue is more than 2 people; it’s a conversation amongst many, especially students discussing with other students.

How can we make this dialogic approach work? First of all, we need to prepare students and educate them about feedback: align expectations because the purposes of feedback vary and unless you contextualise the feedback for its purpose, students get confused. Second, students do not recognise when they are getting feedback: cites the example of tutors giving oral feedback in a laboratory, and students don’t realise this conversation is feedback. (While Rust does not explicate this point, we can see here how the evidence of surveys is artificial and misleading!). And, to achieve these kinds of shared conventions, workshops which demonstrate to students how to use feedback are necessary.

Rust raises the problem of modularity: final assignments involve feedback which arrives well after the completion of the unit or module. He suggests that we require students to take the feedback from an earlier unit and apply it and use it in a later one – e.g. a covering sheet for a future assignment which says what changes have been made by that student.

Reference to Brown and Hirschfield (2008) – students need to believe in their own responsibility for learning; we then use assessment formatively to reinforce and support that responsibility. Also cites Angelo – Motive, Opportunity and Means to use feedback. And, as a way to implement this approach, then the assignments need to be structured as ‘draft and re-draft’, with a shift in the effort – so that the major giving of feedback is done mid-semester, with simply a grade at the end. Feedback could be diagnosis and direction to further support. It is important to shift informal learning to discussion after assignments, about them, not the preparation. Rust notes: timeliness of feedback, especially prior to next assignment; value of automated quizzes which provide feedback; and provision of general feedback quickly, and individual feedback later. Cites some school evidence that feedback and marks results in students ignoring the feedback; also notes William – cannot have assessment that is both summative and formative. Finally, with reference to the Open University’s allocation of 60% of budget to assessment, suggests we need to re-allocate resources from ‘teaching’ to ‘assessing’.

Rust’s conclusion is that peer and self assessment are not just part of the process of achieving ‘graduate attributes’ but should themselves be attributes [are they, to some extent, already there in terms of reflection and life long learning?]. Furthermore, staff themselves need to be consistent and clearly collaborative in assessment practices. (reference to Rust, O’Donovan and Price: 2005).

ALTC Panel on Assessment
Boud: “Assessment for longer-term learning”

The first priority is asking “what effect does assessment have on student learning”? And if it is negative answer, then change required. Validity, reliability and so on are of secondary importance.

Also points out that people need to be careful not to sound behaviourist: that to assert grading is essential to getting students to do things does tend to rely on a negative presumption of learners’ motivations. Perhaps there are intrinsic motivations?

He notes the problematic status of authenticity in assessment

Visit http://assessmentfutures.com for more detailed information, including the development of the Assessment 2020 propositions, such as :Assessment will be effective when “it is used to engage students in productive learning”.

Crisp: “rethinking assessment in a participatory learning environment”

Web 2.0 discussed as “Collaborative, distributed and cooperative environment”; it’s about students learning not as an individual. Yet assessment is about individual students, working with restricted resources (including time). One aspect: the ethics and effectiveness of the processes of collaborative work may need to be assessed.

Diagnostic assessment builds up a relationship with students (and can be quite negative – to demonstrate to students that they are lacking, or deficient). Diagnosis helps us to understand and care about what students know, valuing it.

Considers the way that immersive, game-like and scenario-based virtual environments may become highly significant as places to learn; so, how can the assessment be done? Crisp wants to locate the assessment within the collaborative environment.

De La Harpe: The B Factor Project (beliefs about graduate attributes)

Presentation of data from a survey of academics’ views on graduate attributes. Data apparently shows that there is more acceptance of the value of graduate attributes than, perhaps, we might believe.

Sanderson and Yeo: Moderation for Fair Assessment for Transnational Learning

Critical issues around moderation and the management of assessment across multiple contexts and cultures; proposes the usefulness of community of practice, frameworks based on good practice etc.

Found that there are very diverse practices of moderation even within units: there is no common practice, even within a unit of study. There are individuals who are very well tuned in to processes and procedures; and there are individuals without knowledge. Some people understand the tacit corporate knowledge; others don’t. Some people in partnerships are well-connected; others are isolated.

Project expands the nature and meaning of the term moderation to include every aspect of quality control; essentially moderation is synonymous with quality control and assurance [which begs the question of what one then calls moderation!].

Categorising social media: some references

Posted in Reading on October 16th, 2009 by admin – Be the first to comment

As I head into research for ALTC fellowship into Web 2.0, am starting to gather ideas for how to categorise (or analyse the categorisation of social media)

Periodic Table of Social Media, Liebling
Liebling's Periodic Table of Social Media